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ITIL 4 Foundation

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Welcome to our ITIL 4 Foundation training course, which is delivered by a bilingual instructor proficient in Arabic and English.


This comprehensive program is designed to equip you with the knowledge and skills necessary to understand and implement the latest version of ITIL (Information Technology Infrastructure Library) effectively within your organization.


ITIL is a framework that provides a holistic approach to IT service management, focusing on delivering value to customers and aligning IT services with business needs.

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FAQ

ITIL 4 is the latest iteration of the Information Technology Infrastructure Library (ITIL), which is a globally recognized framework for IT service management (ITSM). It provides a comprehensive set of best practices and guidelines for organizations to align their IT services with business needs and deliver value to customers.

ITIL 4 provides a structured and systematic approach to managing IT services throughout their lifecycle. It offers guidance on various aspects of ITSM, including service strategy, service design, service transition, service operation, and continual service improvement.

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